To the last response’s point, what are your needs? If it’s just to have a personal website that doesn’t get much traffic, you can go just about anywhere. Most web host’s customer service are about the same – submit a ticket to their support department and they’ll get back to you within a day or sooner.
I use Top Dog Hosting, and haven’t had a problem with anything, from registering my site, getting it set up and any questions along the way were handled quickly.